Reliable Tech Support for Melbourne Small Businesses
We ensure your technology operates smoothly, allowing you to concentrate on what truly matters—your business. From quick fixes to comprehensive solutions, we are your trusted partner in tech support.
A Trusted Tech Partner for Small Businesses
At Melbourne Tech Help, we provide tailored tech support for small businesses without the need for an in-house IT team. From troubleshooting to project management, we ensure your operation can run smoothly so you can focus on what matters most.
Support & Contact Info
Support Area
Melbourne South East, Victoria, Australia
Tech Solutions Simplified
Discover how we provide tailored tech support to keep your business running smoothly.
🛠 Setup & Configuration
Start strong with properly configured tools and systems.
We set up your email, websites, cloud apps, and business software so everything works from day one.
Simple, secure, and built for how your business actually runs.
📧 Email & Communication
Professional email, custom domains, and smooth sending. We configure Google or Microsoft 365 and handle forwarding, signatures, and shared inboxes.
🌐 Web & Online Presence
Get online, stay online, and look the part. We set up your website, profiles, and contact forms, and help you appear in search.
📊 Analytics & Tracking
Know what’s working and where to improve. We install Google Analytics, track conversions, and connect Facebook or ad tools.
☁️ Cloud & Storage
Keep your files accessible and secure. We organise shared drives, set up cloud permissions, and create backup plans.
⚙️ Automation & Productivity
We make your tools talk to each other. Set up automations for emails, forms, tasks, and calendar workflows.
🔐 Security & Access
Protect your data and simplify logins. We set up 2FA, password managers, recovery systems, and user access levels.
🧰 Tech Support & Troubleshooting
Something broken? We’ll fix it fast.
We help you resolve hardware and software issues without the tech headache.
Reliable, responsive, and on your side.
💻 Hardware & Devices
We set up and troubleshoot computers, printers, and accessories. From new gear to weird glitches, we’ll get it sorted.
🌐 Internet & Network
We fix Wi-Fi dead zones, dropouts, and network errors. Get your router, mesh, or NBN connection running smoothly.
🧩 Software Issues
Apps not launching? Updates breaking things? We fix crashing programs, broken syncs, and email problems.
🔑 Accounts & Access
Locked out or can’t access something? We help recover accounts, reset passwords, and manage shared access.
🛡 Security & Threat Protection
Remove viruses, patch up weak spots, and stay protected. We review your setup, scan for malware, and help avoid phishing.
👨 Support Delivery
We’re here when you need hands-on help. Whether onsite or remote, we make support simple and human.
Your Tech Partner
We empower businesses with reliable tech solutions, free from jargon and delays.
📧 Email & Communication
Professional email, custom domains, and smooth sending.
We configure Google or Microsoft 365 and handle forwarding, signatures, and shared inboxes.
No jargon — just working email you don’t have to think about.
Business Email Setup (Google Workspace, Microsoft 365)
Domain Email Forwarding & Aliases
Group Email Setup (e.g. team@, info@)
Email Signature Setup & Branding
Shared Inboxes & Delegation Setup
SPF/DKIM/DMARC Email Security Settings
🌐 Web & Online Presence
Get online, stay online, and look the part.
We set up your website, profiles, and contact forms, and help you appear in search.
Even if you're not technical — we make it easy.
Domain Registration & Renewal
DNS Configuration & Record Management
Website Hosting Setup (Cloudflare, SiteGround, etc.)
Landing Page Design (Lead Generation or Sales)
CMS Setup (WordPress, Webflow, Shopify, etc.)
Blog Setup & Content Template Creation
Custom 404/Error Page Setup
Web Forms Integration (e.g. contact, quote forms)
📊 Analytics & Tracking
Know what’s working and where to improve.
We install Google Analytics, track conversions, and connect Facebook or ad tools.
You’ll see the story behind your site traffic and clicks.
Google Analytics 4 Setup
Search Console Connection
Google Tag Manager Configuration
Heatmap & User Behaviour Tracking (Hotjar, Microsoft Clarity)
Facebook Pixel / Meta Conversion API Setup
Conversion Event Tracking
☁️ Cloud & Storage
Keep your files accessible and secure.
We organise shared drives, set up cloud permissions, and create backup plans.
No more “where’s that file?” stress.
Google Drive/OneDrive/Dropbox Setup & Permissions
Folder Structuring & Naming Conventions
Shared Drive Setup for Teams
File Backup Routines (cloud or local)
Network Storage Access (NAS drive)
⚙️ Automation & Productivity
We make your tools talk to each other.
Set up automations for emails, forms, tasks, and calendar workflows.
The goal: fewer manual tasks, more mental space.
Zapier Automation Setup
Make (Integromat) Scenario Creation
Calendar Syncing Across Devices
Email Filtering & Routing Rules
Task Management Tools (Asana, Trello, Notion setup)
Note-taking Tools (Notion, Evernote, Google Keep)
🔐 Security & Access
Protect your data and simplify logins.
We set up 2FA, password managers, recovery systems, and user access levels.
Security doesn’t need to be scary — we make it easy to manage.
2FA Setup Across Accounts
Password Manager Setup (LastPass, Bitwarden, 1Password)
Account Access Hierarchy (team roles/permissions)
Firewall & Antivirus Config Basics
Device Encryption Setup
Device Recovery Plans (Find My Device, Bitlocker, etc.)
💻 Hardware & Devices
We set up and troubleshoot computers, printers, and accessories.
From new gear to weird glitches, we’ll get it sorted.
Includes onsite visits or remote support when needed.
Desktop/Laptop Performance Troubleshooting
New Computer Setup & Data Transfer
Printer Issues (offline, driver, setup)
Router & Modem Resets & Config
Network Extender or Mesh Wi-Fi Setup
Monitor, Docking Station, Dual Screen Config
External Storage Device Setup
USB, Webcam, Headset Setup & Issues
Device Power Issues & Cable Checks
Slow Startup Diagnosis & Fix
🌐 Internet & Network
We fix Wi-Fi dead zones, dropouts, and network errors.
Get your router, mesh, or NBN connection running smoothly.
We’ll keep your internet reliable — and your team connected.
Network Speed Testing & Reporting
Wi-Fi Dropouts or Congestion Diagnosis
IP Conflict or DHCP Issues
Port Forwarding Setup
Device Not Connecting to Wi-Fi
Hotspot Configuration (mobile devices)
🧩 Software Issues
Apps not launching? Updates breaking things?
We fix crashing programs, broken syncs, and email problems.
Whether it's Microsoft, Google, or third-party — we speak their language.
Apps Not Launching or Crashing
Software Updates & Patch Issues
License Activation Issues
Cloud Sync Failures (Google Drive, OneDrive, Dropbox)
PDF, Word, Excel File Errors
Application Permissions & Access
Slow Browser or Tab Crashes
Extension Conflicts in Chrome/Edge/Firefox
Zoom/Teams Video & Audio Troubles
VOIP Phone Setup or Call Dropouts
🔑 Accounts & Access
Locked out or can’t access something?
We help recover accounts, reset passwords, and manage shared access.
You’ll be back in — safely and without stress.
Password Resets Across Platforms
Two-Factor Auth Issues & Recovery
Suspended or Locked Account Recovery
Shared Access Setup (delegated Gmail, shared docs)
Multi-user Permission Troubleshooting
Google Workspace Admin Panel Help
Microsoft Admin Centre Help
Apple ID / iCloud Account Support
🛡 Security & Threat Protection
Remove viruses, patch up weak spots, and stay protected.
We review your setup, scan for malware, and help avoid phishing.
Digital peace of mind, with ongoing support if needed.
Virus/Malware Scan and Removal
Suspicious Login Detection
Email Phishing Checks
Privacy Setting Review
Backup & Restore File Systems
Device Lockouts & PIN Reset
Emergency Account Access (lost credentials)
👨🔧 Support Delivery
We’re here when you need hands-on help.
Whether onsite or remote, we make support simple and human.
You don’t need to know what’s wrong — just tell us what’s not working.
On-site Business Tech Visits
Remote Desktop Sessions
Phone/Zoom Tech Support
Troubleshooting SOPs for Staff
Documentation & User Training
Vendor Liaison (talking to Telstra, Optus, NBN, etc.)
Get in Contact
We're here to help with your tech needs.